Returns & Customer Satisfaction
We’re here to ensure your satisfaction with every purchase. If you encounter any issues with a product you’ve received, we’re ready to help. Simply reach out to us, and our team will work to resolve your concerns as quickly as possible.
To start a return or report an issue, please email our Customer Service team at inquiry@ilovemypets.ph with the following details:
- Order number
- Product details and issue description
- Any relevant photos, if applicable
We aim to respond promptly and find a solution that meets your needs. Thank you for trusting us with your order!