Payment Instructions
To make your shopping experience as smooth as possible, we offer convenient payment options. Please review the instructions for each payment method carefully.
1. Cash on Delivery (COD)
How it Works:
- Order Confirmation: Choose “Cash on Delivery” at checkout, and you will receive an email or SMS confirming your order details.
- Delivery Notification: When your order is ready for delivery, the rider will contact you via SMS or call to confirm the delivery time.
- Payment on Arrival: Please have the exact cash amount ready, as riders may not carry change.
Important Notes:
- COD Availability: Cash on Delivery is only available in certain areas. Please check if your location is eligible.
- Accurate Contact Information: Ensure your contact number is up-to-date for smooth communication with our delivery team.
- Prepare Exact Cash: To avoid any delays, please have the exact payment amount ready at the time of delivery.
2. GCash Payment
How to Pay Using GCash:
- Select GCash at Checkout: At checkout, choose “GCash” as your payment method.
- Payment Details Displayed: The GCash number needed for payment will be displayed on the checkout page.
- Payment Confirmation: After completing the payment in your GCash app, take a screenshot of the payment confirmation.
- Send Proof of Payment: Email the screenshot along with your order number to inquiry@ilovemypets.ph. We will verify your payment and confirm your order as soon as possible.
Quick Tips for GCash Payments:
- Double-check Payment Details: Make sure you enter the correct amount and reference details before completing the payment.
- Keep Proof of Payment: Save the screenshot until your order has been confirmed for your records.
If you have questions or need assistance with payment, our support team is here to help. Thank you for shopping with us!